Customer Satisfaction Surveys

• "The more you engage with customers the clearer things become and the easier it is to determine what you should be doing."

  John Russell, President, Harley Davidson

• The philosophy at WAP exemplifies the above quotation. Only those companies and businesses that pay attention and care to every customer need and expectation, can expect to survive and consequently, thrive.

  WAP specializes in Planning, Organizing and Conducting cost-effective Sample Surveys. We offer a broad menu of administration options to serve all of your customers. So just pick a wish-list of what you need to know and we at WAP will get it for you!

  Our surveys can be administered by state-of-the-art internet-based questionnaires or SMS-based or even as more traditional options such as paper and telephone questionnaires, or all of the above. 

  Our analytical techniques are unparalleled, with careful attention paid to demographics.